Sales and Delivery Terms – Sherex by regaco a/s
December 2025
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1. Scope
These Sales and Delivery Terms apply to all quotations, orders, and deliveries from regaco a/s (“the Supplier”), unless otherwise agreed in writing. The Customer’s own purchasing terms apply only if explicitly accepted in writing by the Supplier.
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2. Quotations and Acceptance
Quotations issued by the Supplier are valid for 30 days from the quotation date unless otherwise stated. A contract is considered concluded when the Supplier has issued a written order confirmation.
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3. Prices
All prices are stated in EUR, unless otherwise specified in the invoice, quotation, or other written agreement.
Prices are exclusive of VAT, taxes, duties, freight, and handling charges unless stated otherwise.
All customs duties, import/export charges, fees, freight costs, handling costs, and any subsequent charges issued by carriers, forwarders, or authorities are borne by the Customer, unless otherwise agreed in writing.
The Supplier reserves the right to adjust prices due to changes in raw material costs, exchange rates, or circumstances beyond the Supplier’s control. Any adjustments will be communicated to the Customer as soon as possible
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4. Terms of Payment
Payment is due 14 calendar days from the date of dispatch, unless otherwise agreed in writing.
Late payments accrue interest at an annual rate of 16%, calculated and added monthly, unless otherwise agreed in writing.
The Supplier reserves the right to withhold further deliveries in the event of non-payment.
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5. Retention of Title
The Supplier retains ownership of the delivered goods until full payment has been received. The Customer may not resell, pledge, or otherwise dispose of goods for which ownership has not passed.
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6. Delivery and Transfer of Risk
Unless otherwise agreed, delivery is made EXW (Incoterms® 2020) – Supplier’s warehouse.
Risk transfers to the Customer once the goods have been made available at the Supplier’s premises.
Delivery times are approximate and based on best estimates. The Supplier is not liable for delays caused by circumstances beyond its reasonable control.
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7. Transport Damage and Goods Inspection
The Customer must inspect the goods upon receipt.
Transport damage must be recorded on the consignment note at the time of delivery and reported to the Supplier the same day.
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8. Complaints
Visible defects must be reported in writing within 14 days of receipt.
Hidden defects must be reported within a reasonable period after discovery and always within the warranty period.
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9. Warranty
New products are covered by a 1-year warranty from the date of dispatch.
The warranty covers defects in materials or workmanship. It does not cover:
- normal wear and tear
- misuse, improper application, or lack of maintenance
- damage caused by incorrect installation (unless performed by the Supplier)
- modifications or repairs made without the Supplier’s approval
The Supplier’s warranty obligation consists, at its discretion, of repair, replacement, or issuing a credit note.
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10. Return of Goods
Goods may only be returned after prior written approval. Returned goods must be unused and in their original packaging.
The Customer bears transport costs unless the complaint is justified.
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11. Limitation of Liability
The Supplier is not liable for indirect losses, including operating losses, loss of profit, data loss, or consequential damages.
The Supplier’s total liability is limited to the amount paid by the Customer for the specific delivery.
Nothing in these terms limits the Supplier’s liability in cases of gross negligence or intent.
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12. Force Majeure
Neither party is liable for failure to fulfill obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, fire, war, strikes, epidemics, supply failures, or governmental actions. The Supplier will notify the Customer as soon as possible in such cases.
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13. Product Changes
The Supplier reserves the right to implement minor product changes that do not negatively affect function or quality. Significant changes will be communicated to the Customer prior to delivery.
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14. Governing Law and Venue
Any dispute shall be governed by Danish law, and settled exclusively at the Court of Copenhagen (Københavns Byret).